Refund policy

Returns

We want you to love what you ordered. You can return most new, unworn and unwashed items with original tags attached within 30 days of delivery for a full refund of the item price.

To start a return, email info@zarclothing.com with your order number and the items you're sending back. We'll reply with return instructions. Items sent back without first contacting us may not be accepted.

Exchanges

Need a different size or color of a workwear item? Return the original item as described above and place a new order for the one you want. Brain Rot Bunch printed-to-order items can't be exchanged for size or change of mind; see below.

Printed-to-order items

Brain Rot Bunch items are printed for you when you order, so they can't be returned or exchanged for size or change of mind. Please check the size guide before you buy. If yours arrives damaged, misprinted or wrong, email info@zarclothing.com within 30 days of delivery with your order number and a photo, and we'll replace it or refund you.

Return shipping

Return shipping is paid by the customer, unless we made a mistake — if you received the wrong item or a defective item, we'll cover return shipping and send the correct item.

Refunds

Once your return arrives and is inspected, we'll refund the original payment method. Please allow up to four weeks from the day you ship your return: about 5–10 business days for it to reach us, 3–5 business days for us to process it, and 5–10 business days for your bank to post the refund. Original shipping charges are non-refundable unless the return is due to our error.